Reference

Privacy Policy for Indonesia Accounts

Clear privacy terms help you open an account without second-guessing what we keep.

DANAOVOGoPayQRIS

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What We Keep and Why

bos777 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you use our site, we may collect account details, contact details, device signals, and chat logs so we can verify requests and keep your session stable on Android, iPhone, and desktop. If you choose DANA, OVO, GoPay, or QRIS, the payment reference helps us match

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the request to the right account and avoid misapplied records. We do not keep more than we need for support, risk checks, or legal duties under the rules that apply to your location. Where local law permits, you can ask for a copy, correction, or removal
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of data through our support channels, and we will respond after matching your account details with the record on file.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT PATHS

How To Reach Our Team

If you want help with a privacy request, we keep the path simple. Live chat is open 24/7 for basic account checks, while email and our web form handle copy, correction, or…

Live chat Send a privacy request in live chat any time. Our team handles basic account checks around the clock and can point you to the right form when you want a copy, correction, or removal step after we confirm your account details.

Email Email works well for requests that need a paper trail. Include the name on your account, your contact number, and the change you want, and we will match it to the record before we continue. This keeps the request tied to your own account.

Web form Use the web form when you prefer a typed request from desktop or mobile. We ask for a short reason, the data item involved, and a way to reply so we can close the loop faster.

DATA HANDLING

How We Handle Your Data

We write the policy around what actually happens in the account flow. Cookies save session state, language choice, and form progress; device logs help us spot unusual logins; and payment references from…

Data collected

We keep the details needed to open and manage your account, including name, contact data, device type, login times, and payment references. That lets us resolve support cases without asking you to repeat the same facts.

Cookies

Cookies remember the language you chose, the page state, and whether you are still signed in. You can clear them in Chrome, Safari, or your mobile browser, then sign in again with the same account details.

Session security

When a login comes from a new device or unusual location, we may ask for a fresh check before we continue. That reduces the chance of someone else changing your privacy settings or contact details.

Retention

We keep records only as long as they are needed for account history, support tracing, or legal duties under the rules that apply to your location. After that, we remove or mask them according to our retention process.

Correction requests

If your name, phone number, or email is wrong, send the correct value from the account channel you use most. We match the request to the stored record and update it when the law allows.

Access requests

You can ask for a copy of your data, ask us to stop using a specific detail, or ask for removal where local law permits. We will answer through chat or email after we confirm the account.

Privacy Questions We Answer

The questions below cover the parts Indonesian customers ask us about most: what we collect, how long we keep it, how to ask for a copy, and how to change account details. Each answer stays tied to the policy, local law, and the channel you used, so you can check the exact path before you send a request.

We keep the name, contact number, device data, login history, and the payment reference that comes with DANA, OVO, GoPay, or QRIS requests. We use it to match your account and handle support without extra steps.

Device and browser data help us spot unusual sign-ins, keep sessions stable, and remember your language choice. If you move between Android, iPhone, Chrome, and Safari, the record helps us keep your settings tied to the same account.

Yes. Send a request through chat, email, or the web form using the contact details on your account. After we confirm it is you, we will share the copy in the format the channel supports.

Tell us the exact value that needs changing and the value you want shown instead. We check the request against the stored record, then update it when the rules that apply to your location allow it.

We keep it only while it is needed for support, account history, legal duties, or a request you made. After that, we remove or mask it under our retention process, so old records do not stay open forever.

Use live chat for quick checks or email for a written trail. Send the request from the contact details on your account, and we will reply once we match it to the right record.

Privacy Policy for Indonesia Accounts

How To Reach Our Team

How We Handle Your Data

Data collected

Cookies

Session security

Retention

Correction requests

Access requests

Privacy Questions We Answer

01 What personal data do you collect?

02 Why do you store device and browser data?

03 Can I ask for a copy of my data?

04 How do I correct wrong account details?

05 How long do you keep my data?

06 Who can I contact about privacy?

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